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Use SOS to Submit a Warranty Request



If this inquiry is an emergency outside of regular business hours, please review the contact info below. Please keep in mind, if your home is no longer under warranty or the issue was caused by homeowner negligence, the below subcontractors may require payment.

Total loss of electricity not due to inclement weather or associated with the utility company
Brother’s Electric 610-359-3742

Total loss of heat during extreme cold or plumbing leak that requires the entire water supply to be shut off
B&R Mechanical 609-381-4402


Quality Builders Warranty is the nation’s premiere provider of 10-year home warranties. QBW only chooses to work with “builders of integrity,” and Schaeffer Family Homes is proud to display the QBW logo on our website and offer a 10-year home warranty backed by Liberty Mutual.

QBW is the Nation's Leading Provider of 10-Year Home Builder Warranties


We are proud to offer new homes that have earned the ENERGY STAR® label. ENERGY STAR qualified new homes are substantially more energy-efficient than homes built to the minimum code requirements. Our ENERGY STAR qualified new homes are independently verified by a third-party Home Energy Rater to ensure they meet ENERGY STAR energy efficiency guidelines. These homes are better for the environment and better for you. Learn more about ENERGY STAR qualified new homes at

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